Effective Date: 17/05/2026 · Last Reviewed: 17/05/2026
By using this website, engaging with our services, submitting your details, applying for a role, registering as a candidate, purchasing a service, enrolling in a programme, or communicating with Excellent Careers LLC, you agree to comply with and be bound by these Terms and Conditions.
These Terms and Conditions, together with our Privacy Policy and any separate written agreement, govern the relationship between you and Excellent Careers LLC.
Please read these Terms carefully before using our website or services.
www.excellent-careers.com is operated by Excellent Careers LLC, a company incorporated and licensed in the United Arab Emirates.
Excellent Careers LLC provides recruitment, career support, candidate matching, employer hiring support, training related services, employability support and associated professional services.
The terms “Excellent Careers”, “Excellent Careers LLC”, “we”, “us” or “our” refer to Excellent Careers LLC.
The terms “you”, “your”, “user”, “candidate”, “client”, “employer”, “student” or “customer” refer to any person or organisation using our website, applying for a role, submitting information, purchasing a service, enrolling in a programme or engaging with Excellent Careers LLC.
Our contact details are:
Excellent Careers LLC
Website: www.excellent-careers.com
Email: help@excellent-careers.com
UK Correspondence Office:
24/25, The Shard
32 London Bridge Street
London SE1 9SG
United Kingdom
UAE Registered Office:
Sharjah Media City (SHAMS), Sharjah, United Arab Emirates
The content on this website is provided for general information purposes only. It may be updated, amended, removed or changed without prior notice.
We do not provide any warranty or guarantee as to the accuracy, timeliness, completeness, suitability, availability or performance of the information, materials, job listings, training details, services or content found on this website.
You acknowledge that such information may contain inaccuracies, omissions or errors, and we exclude liability for any such inaccuracies, omissions or errors to the fullest extent permitted by law.
Your use of any information, materials, services or content on this website is entirely at your own risk. It is your responsibility to ensure that any role, service, training programme, course, opportunity, information or material available through this website meets your specific requirements.
Unauthorised use of this website may give rise to a claim for damages and may constitute a criminal offence.
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or error free.
We may suspend, withdraw, restrict or amend all or part of the website without notice for business, technical, security, legal or operational reasons.
We shall not be liable if the website is unavailable at any time or for any period.
Candidates may register interest, submit applications, upload CVs, provide personal information, apply for roles or communicate with us through our website, email, telephone, messaging platforms, social media or third party job platforms.
By submitting your details to Excellent Careers LLC, you confirm that:
Excellent Careers LLC may contact candidates regarding roles, opportunities, interviews, training, employability support, documentation, compliance checks, availability and related services.
We reserve the right to reject, remove or decline any candidate profile, application or submission at our discretion.
Excellent Careers LLC does not guarantee that any candidate, student, customer or user will secure employment, an interview, a job offer, work placement, paid role, salary increase, promotion, visa sponsorship or any specific career outcome.
Any outcome may depend on factors outside our control, including employer requirements, candidate suitability, market conditions, interview performance, availability, qualifications, experience, compliance checks, references and employer decision making.
Any guidance, advice, job description, salary indication, role summary or opportunity information provided by us is for general guidance only and should not be treated as a guarantee.
Employers, hiring companies or clients engaging Excellent Careers LLC for recruitment, staffing, candidate sourcing, hiring support, training, consultancy or related services may be subject to separate written terms, contracts, invoices, placement agreements or service agreements.
Where a separate written agreement exists, that agreement shall take priority over these general website terms in respect of the relevant service.
Employers and clients agree to provide accurate, lawful and complete information regarding:
Excellent Careers LLC is not responsible for inaccurate, incomplete or misleading information provided by employers, clients, candidates or third parties.
Where Excellent Careers LLC introduces a candidate to an employer, client, hiring manager, associated company or third party, that introduction is confidential and made for recruitment purposes only.
Unless otherwise agreed in writing, clients and employers must not bypass Excellent Careers LLC, directly engage, employ, contract with or otherwise appoint a candidate introduced by Excellent Careers LLC without complying with the applicable recruitment terms, placement fee, introduction fee or service agreement.
This clause applies whether the candidate is engaged directly, indirectly, through an associated company, through another agency, as an employee, contractor, consultant, freelancer or in any other capacity.
Where Excellent Careers LLC provides training, employability programmes, career support programmes, course access, online learning, certification support, work experience support or related services, the specific details of the service will be confirmed at the point of enrolment, purchase or agreement.
Once enrolled, you may receive a confirmation email setting out:
You are responsible for ensuring that the programme, service or training purchased is suitable for your requirements before making payment or beginning access.
Excellent Careers LLC may update, amend, improve, replace or restructure course content, training material, software, learning platforms, programme delivery methods or support arrangements where reasonably necessary.
Where services include digital content, online learning, downloadable materials, e-learning platforms, videos, documents, templates, software access, remote support or online resources, access may be granted after payment, enrolment or account creation.
You agree not to copy, share, distribute, resell, reproduce, record, publish, upload, transfer or commercially exploit any digital content, training materials or resources provided by Excellent Careers LLC without our prior written permission.
Access to digital content may be time limited and may expire at the end of the stated access period.
We reserve the right to suspend or terminate access where there is misuse, non payment, breach of these terms, suspected fraud, abusive behaviour or unauthorised sharing of materials.
Where payment is required for a service, course, programme or package, payment terms will be confirmed before or at the time of purchase, enrolment or agreement.
Where you agree to pay by instalments, you authorise Excellent Careers LLC or its payment provider to collect payments in accordance with the agreed payment schedule.
A signed agreement, payment confirmation, invoice, enrolment form, online checkout or written acceptance may be used to confirm your payment obligations.
Failure to make payment on time may result in:
All outstanding balances remain payable unless cancellation is accepted in writing by Excellent Careers LLC.
The following fees may apply where relevant and where confirmed in your agreement, invoice, enrolment terms or service confirmation:
All fees are exclusive or inclusive of applicable taxes as stated at the point of purchase, invoice or agreement.
Where VAT or any other tax is applicable, it may be charged in accordance with applicable law.
Where Excellent Careers LLC offers work experience, placement support, unpaid work experience, voluntary work experience, project based experience or employability opportunities, such services are subject to availability, suitability and operational requirements.
Work placements or work experience opportunities may be unpaid unless expressly stated otherwise in writing.
Participants may be required to complete training, assessments, onboarding, identity checks, compliance checks, interviews or other suitability checks before starting a placement or work experience opportunity.
Placement availability may depend on:
If an in person placement is not available, Excellent Careers LLC may offer remote experience, simulated experience, project based experience, employer led tasks, internal practical experience or other suitable alternatives where appropriate.
Work experience and placement support does not hold separate monetary value unless expressly stated in writing.
Excellent Careers LLC does not guarantee employment, a job offer, a permanent position or paid work as a result of any training, programme, placement or work experience opportunity.
Where you enrol in a programme, use our services or participate in any placement, training or recruitment process, you agree to:
Excellent Careers LLC may suspend or terminate access to services where a user engages in misconduct, repeated non attendance, dishonesty, non payment, abusive behaviour or breach of these terms.
You are responsible for ensuring that all CVs, documents, qualifications, references, certificates, employment history, salary information, visa status and other information provided to us are accurate, lawful and not misleading.
Excellent Careers LLC may assist with CV formatting, candidate summaries, job applications, interview preparation or career documentation. However, you remain responsible for checking and approving the final content before it is submitted to any employer, client or third party.
We are not responsible for losses arising from inaccurate, incomplete or misleading information provided by you.
We reserve the right to refuse, suspend, restrict or terminate services where we reasonably believe that:
When using this website or engaging with Excellent Careers LLC, you agree that we may collect, store, process and share personal information in accordance with our Privacy Policy and applicable data protection laws.
As a UAE entity, Excellent Careers LLC may be subject to UAE Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data, where applicable.
We may process information including, but not limited to:
We may process your data for the purpose of providing recruitment, training, career support, employer hiring support, payment administration, compliance, customer service and related business services.
Where necessary, your information may be shared with employers, clients, hiring partners, training providers, payment providers, professional advisers, technology suppliers, regulators, government bodies or other relevant third parties.
We will not sell your personal information.
You may contact us regarding your personal data by emailing help@excellent-careers.com.
By submitting your details to Excellent Careers LLC, you may be contacted about relevant roles, opportunities, services, training, events or career related updates.
You may opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
We may still contact you regarding active applications, services, contracts, payments, compliance matters, account administration or legal notices where permitted by law.
Our website may use cookies, analytics tools, tracking pixels or similar technologies to improve website performance, understand user behaviour, support marketing activity and provide a better user experience.
Where required, we will request consent for non essential cookies.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.
Further details may be set out in our Cookie Policy or Privacy Policy.
Excellent Careers LLC may use third party platforms and providers to support its services, including but not limited to:
We are not responsible for downtime, errors, data issues, service interruptions, policy changes or failures caused by third party platforms outside our reasonable control.
Your use of third party platforms may also be subject to their own terms and privacy policies.
Payments may be processed through third party payment providers.
By making payment, you agree to comply with the relevant payment provider’s terms, verification checks, fraud prevention requirements and processing rules.
You must not raise a chargeback, dispute or payment reversal dishonestly or without first attempting to resolve the matter with Excellent Careers LLC.
Where a chargeback, failed payment, dispute or payment reversal is raised incorrectly, we reserve the right to:
Where you purchase services, training, digital content, online access, career support or related services from Excellent Careers LLC, the applicable cancellation and refund terms will be confirmed at the point of purchase, enrolment or agreement.
Where a separate written contract, payment plan, invoice or enrolment agreement is issued, that document shall take priority over these general website terms.
Cancellation requests must be submitted in writing to help@excellent-careers.com.
Refunds, where approved, will be processed using the original payment method unless otherwise agreed.
Refunds may be reduced by any applicable administration fees, cancellation fees, used services, accessed digital content, third party costs, payment processing charges or costs already incurred.
No refund will be due where services have been fully performed, digital content has been accessed, work has commenced, materials have been supplied, or the cancellation period has expired, unless otherwise required by applicable law or agreed in writing.
Nothing in this policy limits any mandatory rights that cannot legally be excluded under applicable law.
Where digital content, online learning, downloadable materials, e-learning modules, platform access, templates, videos, documents or similar digital services are provided, refunds may not be available once access has been granted, materials have been supplied, or services have commenced.
By requesting or accepting immediate access to digital content, you acknowledge that access may begin before any cancellation period has expired and that this may affect your right to cancel or receive a refund.
This clause does not affect any rights that cannot legally be excluded.
If you have a complaint about our services, please contact us at help@excellent-careers.com.
Please include:
We will aim to acknowledge complaints within 5 working days.
We will aim to provide a full response within 20 working days, where reasonably possible.
If further investigation is required, we will update you accordingly.
If you remain dissatisfied, you may seek independent advice or refer the matter to an appropriate regulatory, consumer or dispute resolution body where applicable.
The information provided on this website is for general information purposes only.
We make no warranties or representations about the accuracy, reliability, suitability, availability or completeness of the information, roles, services, programmes, content or opportunities contained on this website.
Any reliance you place on such information is strictly at your own risk.
We shall not be liable for loss or damage, including indirect or consequential loss or damage, arising from use of this website, except where such exclusion is prohibited by law.
We are not responsible for technical issues, website downtime, third party service disruption or events outside our reasonable control.
This website and its content are owned by or licensed to Excellent Careers LLC unless otherwise stated.
This includes, but is not limited to:
Redistribution, copying, reproduction, transmission, storage, resale or commercial exploitation of any content is prohibited without our prior written permission.
You may view, download or print pages from the website for personal, non commercial use only.
No part of our website, materials or services may be copied, resold, republished or used to create competing services without our written consent.
Our website may contain links to third party websites.
These links are provided for convenience and information only. They do not signify that we endorse those websites.
We have no responsibility for the content, privacy policies, security, accuracy, availability or practices of any third party websites.
You should exercise caution and review the terms and privacy policies of any external websites you visit.
You may not create a link to this website from another website, platform, document or publication in a way that is misleading, unlawful, damaging to our reputation or suggests association, approval or endorsement where none exists.
We reserve the right to request removal of any link to our website.
You must not use this website or our services:
We reserve the right to restrict, suspend or terminate access to our website or services where misuse occurs.
Where you provide a testimonial, review, image, video, success story, case study or feedback, we may request your consent to use it for marketing purposes.
We will not use your identifiable image, name or testimonial in marketing materials without appropriate consent where required.
You may withdraw consent for future marketing use by contacting us in writing.
Withdrawal of consent will not affect lawful use that occurred before consent was withdrawn.
Any non public information exchanged between Excellent Careers LLC and candidates, clients, employers, students or third parties must be treated as confidential unless it is already publicly available or disclosure is required by law.
Clients and employers must treat candidate information, CVs, salary details, personal information and interview discussions confidentially.
Candidates must treat employer information, interview details, business information, salary discussions and confidential role information appropriately.
Excellent Careers LLC shall not be liable for failure or delay in performance caused by events outside our reasonable control, including but not limited to:
Where a force majeure event occurs, we will take reasonable steps to resume service as soon as reasonably possible.
To the fullest extent permitted by law, Excellent Careers LLC shall not be liable for:
Our liability to you for any loss or damage arising from your use of this website or our services shall be limited to the amount you have paid for the specific service giving rise to the claim, where legally permitted.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot legally be excluded.
You agree to indemnify and hold harmless Excellent Careers LLC, its directors, employees, contractors, agents and representatives against any claims, losses, damages, liabilities, costs or expenses arising from:
We may amend, update, suspend, replace or discontinue any part of our website, services, programmes, training materials, pricing, payment terms, service structure or content at any time.
Where changes materially affect a paid service you have already purchased, we will take reasonable steps to provide an appropriate alternative or update.
We may revise these Terms and Conditions at any time by updating this page.
It is your responsibility to review this page periodically.
Continued use of the website or our services after changes are posted shall constitute acceptance of the revised Terms.
Where you are subject to a separate written agreement, changes to these website terms will not override that separate agreement unless expressly stated.
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be deemed removed or amended to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Failure by Excellent Careers LLC to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.
Any waiver must be confirmed in writing.
You may not assign, transfer or subcontract any of your rights or obligations under these Terms without our prior written consent.
Excellent Careers LLC may assign, transfer or subcontract its rights or obligations where reasonably necessary for business, legal, operational or restructuring purposes.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the United Arab Emirates.
The courts of the United Arab Emirates shall have exclusive jurisdiction over any dispute arising from or in connection with these Terms and Conditions, unless a separate written agreement states otherwise.
Where a separate agreement specifies a different governing law or jurisdiction, that separate agreement shall take priority for the services covered by that agreement.
For any questions regarding these Terms and Conditions, please contact:
Excellent Careers LLC
Website: www.excellent-careers.com
Email: help@excellent-careers.com
UK Correspondence Office:
24/25, The Shard
32 London Bridge Street
London SE1 9SG
United Kingdom
UAE Registered Office:
Sharjah Media City (SHAMS), Sharjah, United Arab Emirates
By continuing to use this website or our services, you confirm that you have read, understood and agree to these Terms and Conditions.
Excellent Careers LLC reserves all rights to enforce these Terms in accordance with applicable law.